At the time of the Canton Fair, as an AEO Advanced Certified Enterprise, CONSMOS Group has long been venturing into global markets, participating in more than 40 domestic and international exhibitions throughout the year, with products exported to 180 countries and regions, always upholding a customer-centric service philosophy. To strengthen frontline business capabilities and better serve overseas clients, CONSMOS Classroom specially invited senior business representatives from Linyi CONSMOS Import and Export Co., Ltd., a subsidiary of CONSMOS Group, to deliver a specialized training session titled "Exhibition Customer Development in Practice — Customer Acquisition and Efficient Follow-up." The training distills real frontline business experience into actionable and practical methods, aiming to continuously enhance comprehensive service capabilities for overseas customers.
Focusing on foreign trade practice and deepening training in customer development and follow-up capabilities, Session One centered on sustained order-closing capability and on-site customer service at exhibitions. Drawing on frontline business experience and practical exhibition experience at home and abroad, it covered the entire process from identifying customer needs and matching product solutions to negotiating commercial terms, winning customer trust through professional competence, driving the conversion of purchase intent, and delivering precise solutions to customers.
Training Session Two guided participants to shift their sales mindset from "order-seeking sales" to "industry consultant-style service," continuously refining their professional capabilities and overall competence so that every communication creates new value for customers.
Training Session Three was led by the Sales Director of CONSMOS Import and Export, focusing on breaking down exhibition-related rules and conducting on-site Q&A on various exhibition-related issues of common concern, helping team members clear up their doubts about exhibiting and professionally serving the diverse needs of exhibition customers.
Tempering exhibition capabilities and setting off fully prepared for the Canton Fair. With a well-established supply chain, a rigorous product quality control system, and mature foreign trade delivery experience, CONSMOS Group continues to hone the comprehensive business capabilities of its sales team and sharpen its professional skills in serving customers and creating long-term value for them. Through this specialized training, the team has reviewed and refined its practices and is now fully prepared to head to the Canton Fair, ready to respond to overseas procurement needs with professional business capabilities and to provide global customers with reliable products and exclusive value. We look forward to meeting global buyers face to face at the exhibition and working together for mutual success.
